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Social Media Coordinator
Job Summary
Uses social media platforms to promote the company.
General Accountabilities
Launches and grows presence on social media platforms, such as Facebook, Twitter, etc.
Works cross functionally to ensure social media goals align with company goals.
Writes and curates content designed to engage followers and promote the brand
in a positive way.
Creates and executes social media campaigns to promote the brand.
Ensures customer satisfaction by responding to any complaints, questions and
comments left on the company’s social media pages in a timely and appropriate
manner.
Continuously monitors site analytics to see what types of content followers respond to the most and adjusts the strategy accordingly.
Prepares reports to update internal staff on usage statistics.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: Bachelor’s degree in marketing, communications, or related field
Experience: 2-3 years of related experience
Skills
Excellent verbal and written communication
Coordination
Social perceptiveness
Monitoring
Judgment and decision making
Persuasion
Critical thinking
Active learning